FAQ
Frequently asked questions
Platform
What is Epicome, is it an apparel brand?
›
Does the product come with an Epicome branded logo?
›
What is Epicome known for, how do they compare to others in the industry?
›
When was Epicome launched, can I trust them?
›
Do I need to order a large quantity in order to work with Epicome?
›
Can I customize the look and fit of a style, add more details or trims etc… or create my own style?
›
Process
How quickly can I start the process?
›
How long does it take to produce my product?
›
Where is the product made, can I trust they are good factories?
›
How does sizing work, do I get to choose?
›
Can I order multiple styles from different collections?
›
Do you provide a sample before ordering?
›
Orders, Delivery & Shipments
Do you take care of shipping?
›
If goods are manufactured in China, how does customs work?
›
Can I request rush/expedited/air shipment?
›
What if I need to reorder product?
›
Is pricing the same for 300 units and 5000 units?
›
Is there a warranty policy on Epicome products?
›
Products
Do your collections ever change?
›
How custom can I get?
›
Can I do matched sets? Tops and Bottoms?
›
Color Zones
What is a color zone?
›
Can I change colors for the style I am interested in?
›
How do I identify a style with multiple color combinations?
›
Fabric
Can I choose a different fabric?
›
Do you offer sustainable recycled fabric?
›
Decoration
Can I include more than one print on my selected style?
›
What is the print minimum per style?
›
What type of printing or decoration options are available?
›
How do I share my logo?
›
Can I print any logo or graphic I want?
›
Packaging
Can I customize the labels and hangtags?
›
Do you offer care labels?
›
Will apparel come in garment bags?
›
Frequently asked questions
Platform
What is Epicome, is it an apparel brand?
›
Does the product come with an Epicome branded logo?
›
What is Epicome known for, how do they compare to others in the industry?
›
When was Epicome launched, can I trust them?
›
Do I need to order a large quantity in order to work with Epicome?
›
Can I customize the look and fit of a style, add more details or trims etc… or create my own style?
›
Process
How quickly can I start the process?
›
How long does it take to produce my product?
›
Where is the product made, can I trust they are good factories?
›
How does sizing work, do I get to choose?
›
Can I order multiple styles from different collections?
›
Do you provide a sample before ordering?
›
Orders, Delivery & Shipments
Do you take care of shipping?
›
If goods are manufactured in China, how does customs work?
›
Can I request rush/expedited/air shipment?
›
What if I need to reorder product?
›
Is pricing the same for 50 units and 5000 units?
›
Is there a warranty policy on Epicome products?
›
Products
Do your collections ever change?
›
How custom can I get?
›
Can I do matched sets? Tops and Bottoms?
›
Color Zones
What is a color zone?
›
Can I change colors for the style I am interested in?
›
How do I identify a style with multiple color combinations?
›
Fabric
Can I choose a different fabric?
›
Do you offer sustainable recycled fabric?
›
Decoration
Can I include more than one print on my selected style?
›
What is the print minimum per style?
›
What type of printing or decoration options are available?
›
How do I share my logo?
›
Can I print any logo or graphic I want?
›
Packaging
Can I customize the labels and hangtags?
›
Do you offer care labels?
›
Will apparel come in garment bags?
›
Frequently asked questions
Platform
What is Epicome, is it an apparel brand?
›
Does the product come with an Epicome branded logo?
›
What is Epicome known for, how do they compare to others in the industry?
›
When was Epicome launched, can I trust them?
›
Do I need to order a large quantity in order to work with Epicome?
›
Can I customize the look and fit of a style, add more details or trims etc… or create my own style?
›
Process
How quickly can I start the process?
›
How long does it take to produce my product?
›
Where is the product made, can I trust they are good factories?
›
How does sizing work, do I get to choose?
›
Can I order multiple styles from different collections?
›
Do you provide a sample before ordering?
›
Orders, Delivery & Shipments
Do you take care of shipping?
›
If goods are manufactured in China, how does customs work?
›
Can I request rush/expedited/air shipment?
›
What if I need to reorder product?
›
Is pricing the same for 50 units and 5000 units?
›
Is there a warranty policy on Epicome products?
›
Products
Do your collections ever change?
›
How custom can I get?
›
Can I do matched sets? Tops and Bottoms?
›
Color Zones
What is a color zone?
›
Can I change colors for the style I am interested in?
›
How do I identify a style with multiple color combinations?
›
Fabric
Can I choose a different fabric?
›
Do you offer sustainable recycled fabric?
›
Decoration
Can I include more than one print on my selected style?
›
What is the print minimum per style?
›
What type of printing or decoration options are available?
›
How do I share my logo?
›
Can I print any logo or graphic I want?
›
Packaging
Can I customize the labels and hangtags?
›
Do you offer care labels?
›
Will apparel come in garment bags?
›