Frequently asked questions
Orders, Delivery & Shipments
What is Epicome, is it an apparel brand?
Does the product come with an Epicome branded logo?
What is Epicome known for, how do they compare to others in the industry?
When was Epicome launched, can I trust them?
Do I need to order a large quantity in order to work with Epicome?
Can I customize the look and fit of a style, add more details or trims etc… or create my own style?
How quickly can I start the process?
How long does it take to produce my product?
Where is the product made, can I trust they are good factories?
How does sizing work, do I get to choose?
Can I order multiple styles from different collections?
Do you provide a sample before ordering?
Do you take care of shipping?
If goods are manufactured in China, how does customs work?
Can I request rush/expedited/air shipment?
What if I need to reorder product?
Is pricing the same for 50 units and 5000 units?
Is there a warranty policy on Epicome products?
Do your collections ever change?
How custom can I get?
Can I do matched sets? Tops and Bottoms?
What is a color zone?
Can I change colors for the style I am interested in?
How do I identify a style with multiple color combinations?
Can I choose a different fabric?
Do you offer sustainable recycled fabric?
Can I include more than one print on my selected style?
What is the print minimum per style?
What type of printing or decoration options are available?
How do I share my logo?
Can I print any logo or graphic I want?
Can I customize the labels and hangtags?
Do you offer care labels?
Will apparel come in garment bags?
Epicome is the #1 Athleisure service platform that gives you over 5,000+ custom combinations of clothing and branding options.
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